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When can I expect to receive my order?

This depends on if it is a Rush Order, Back Ordered, or In Stock.

Regular orders for In Stock items placed by 12:00 PM EST normally ship (leave our Duluth, Georgia facility) within 3 business days by UPS Ground. UPS Ground typically delivers in 1 to 5 days, depending on the departing location and delivery destination.

So in most cases you can expect non-rush orders for In Stock items to arrive within 1-7 business days.

Rush orders for In Stock items are shipped the next business day (instead of within 3 business days).

Notes about In Stock items (including available quantities) are shown in GREEN below the description text on product pages.


Notes about specialty or back ordered items are shown in RED below the description text on product pages, and on purchase email receipts. They have a pre-shipping lead time of 1 to 4 weeks.

Rush orders for back ordered or specialty items are shipped within 1 to 2 weeks, excluding holidays & weekends (instead of up to 4 weeks).


To help track your order, UPS tracking information will be emailed to you after your order has been shipped. You can then use your UPS tracking number to track your order here.